Commercial Ice Machine Repair in Bossier City
We do commercial ice machine repair and cleaning for restaurants, bars, hotels and stores in Bossier City and Shreveport. If your machine has stopped making ice, is making half as much as it used to, or is leaking onto the floor, call (318) 459-7575 at any hour. A bar that runs out of ice on a Saturday night loses sales until the machine is fixed.
- 24/7 emergency service
- Locally owned since 2010
- Licensed and insured
- 100% satisfaction guarantee
- Trane and Mitsubishi dealer
- Louisiana commercial contractor license CL.61528
Brands We Work On
We repair and clean all brands of commercial ice machines, including the Manitowoc, Scotsman, Hoshizaki and Ice-O-Matic machines you'll find in most kitchens here. That covers cube machines, nugget and flake machines, and the ice dispensers on top of drink stations.
Common Ice Machine Problems
- No ice at all. Often a water supply problem, a clogged water filter or a failed water valve. Sometimes the machine is stuck in a harvest cycle or showing an error light.
- Less ice than it used to make. Scale on the evaporator, a dirty condenser or a hot room are the usual causes. A machine can lose a lot of its output before anyone notices.
- Small, thin or cloudy cubes. Low water flow, scale buildup or a bad sensor.
- Water on the floor. A clogged drain, a cracked water trough or a bin drain that's backed up.
- Ice that tastes or smells off. This usually means slime or mold inside the machine, and it's a cleaning job before it's a repair.
- The machine runs, but the bin stays low. The ice may be melting as fast as it's made, from a bin door that doesn't close or a drain that's pulling in warm air.
Why Ice Machines Struggle in Our Summers
Ice machines are rated to make their full amount at 70 degree room air and 50 degree water. A Bossier City kitchen in August is nothing like that. Put an air-cooled machine in a hot back room with no space around it, feed it warm water from pipes in the attic, and it can make a lot less ice than the number on its label. Give it a few inches of clearance on every side, keep the air filter on the front clean, and keep it away from ovens and fryers. If the room just can't stay cool, a remote condenser on the roof may be the fix.
Ice Machine Cleaning
The FDA treats ice as food, and health inspectors look at ice machines. Minerals in the water slowly coat the evaporator with scale, and the dark, damp inside of a machine is a good home for slime and mold. Most manufacturers say to clean and sanitize at least every six months, and more often in a busy kitchen or a hot, humid one.
Our ice machine cleaning covers the refrigeration side of the machine: the condenser coil and fan, the airflow around the unit and the parts that keep it cold. Keeping that side clean on a schedule costs far less than a repair caused by an overheated machine.
Ice Machine Repair Calls We Get in Bossier City
Most of our ice machine repair calls in Bossier City come in from May through September, when kitchens are hot and every customer wants a full cup of ice. We see a lot of machines that ran fine all winter and then fell behind with the first hot week. Usually it's a dirty condenser, scale, or a water filter nobody has changed in a year. We take the same calls across Shreveport and the nearby towns.
If your walk-in cooler or prep table is acting up too, we handle commercial refrigeration repair as well.
What Affects the Repair Price
The price depends on what failed. A clogged filter or a dirty condenser is a small job. A water pump, a float, a sensor or a control board costs more, and a failed compressor on an older machine can make replacement the better choice. How often the machine has been cleaned also matters, because heavy scale takes time to remove. The tech tells you what's wrong and what it costs before starting.
Ice Machine Questions
Why is my ice machine not making ice?
Start with the water. Check that the supply valve behind the machine is open and the water filter isn't overdue. If water is getting in and the bin still stays empty, it's usually a failed water valve, a machine stuck in its harvest cycle or an error code that needs a tech to diagnose.
How often should an ice machine be cleaned?
At least twice a year for most machines, following the manufacturer's instructions. A busy bar or restaurant, or a machine in a hot room, usually needs it more often. Swap the water filter about every six months too.
Why is my ice machine making less ice in the summer?
Warm room air and warm water both cut how much ice a machine can make. Clean the air filter, make sure the machine has room to breathe, and call us if it still can't keep up.
Is slime in an ice machine dangerous?
It's a health code problem, and it makes the ice taste bad. Stop using the ice and have the machine cleaned and sanitized before you serve from it again.
Do you fix the ice maker in a home refrigerator?
We focus on commercial ice machines for businesses, not the ice maker inside a home refrigerator.
Can you install a new ice machine?
No. We repair and maintain ice machines but don't sell or install new ones. If your current machine is past saving, we'll tell you so honestly and explain your options.
Ice Machine Down?
Call us at any hour. Tell us the brand and what the machine is doing, and we'll get a tech headed to you.